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Contacts FAQ

Answers to commonly asked questions around contacts, contact notes, and adding contacts in HoneyBook.

Updated over 3 months ago

When I add a contact, will it send them a notification?

How you add a contact will determine whether they receive a notification.

  • Adding a contact to a project with no activity (no emails or files sent): The contact won't receive a notification

  • Adding a contact to a project with activity (an email or file was sent): The contact will receive a notification

  • Adding a contact to the Contacts tab: The contact won't receive a notification


What's the difference between a client note and a private note?

A client note is where you can track info about a client, like their preferred outreach style. Client notes are accessible to other team members on your HoneyBook account.

Private notes are also specific to each contact, but no one else can read your private notes.


How can I add my contacts from another platform?

If you're migrating from another platform, you can quickly upload your contacts list into HoneyBook if you have them in a CSV file or as Google contacts.


Still have questions? Feel free to send us a message by clicking the Question Mark icon on any HoneyBook page. Our team is always happy to help!

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