Pay links are a streamlined feature designed to help HoneyBook members request and receive payments quickly without the need to set up a full project. This feature is ideal for simple transactions, one-off services, or when a client prefers a straightforward payment process. A pay link can be generated on both the web and in the mobile app and shared via email, text message, WhatsApp, or other messaging platforms.
Learn more about what the different pay link statuses mean:
Status | Meaning |
Active | The pay link is valid and awaiting client payment |
Paid | The client has completed the payment |
Expired | The 24-hour validity period has passed without payment |
Refunded / Partially refunded | The transaction was refunded or partially refunded. Funds will be returned in 7–14 business days, the same as standard invoice refunds. |
Create and share a pay link on the web
Select + New > Pay link. Alternatively, you can:
Go to the client workspace of the specific client you want to request payment from
Under “Pay links,” select Create pay link
Select Next
Select the client you want to request payment from
If you’re in the client workspace, the client will be pre-selected
If you turn on Connect this pay link to your client’s existing project, you can select a project from a dropdown
Enter the amount you want to request from the client
Enter a name for the pay link to help you identify it later. This name will also be visible to the client.
Select Create pay link
To share the pay link:
Select Send via email to send the pay link directly to the client's email
Select Copy link to manually share the pay link by text, WhatsApp, or other messaging platforms
If you need to later find the pay link you created, you can go back to the client workspace of the specific client you created it for, then locate it under “Pay links.”
Delete a pay link on the web
📣 Note
Deleting a pay link is permanent and can’t be undone.
Go to the client workspace of the specific client you want to remove the pay link from
Under “Pay links,” select the three-dot icon > Delete > Yes, delete
Create and share a pay link in the mobile app
From the navigation menu, select Create > Pay link. Alternatively, you can:
Go to the client workspace of the specific client you want to request payment from
By “Pay Links,” select the plus icon
Select the client you want to request payment from
If you’re in the client workspace, the client will be pre-selected
If you turn on Connect this pay link to your client’s existing project, you can select a project > Select
Enter the amount you want to request from the client
Enter a name for the pay link to help you identify it later. This name will also be visible to the client.
Select Create pay link
To share the pay link:
Select Send via email to send the pay link directly to the client's email
Select Share pay link to manually share the pay link by text, WhatsApp, or other messaging platforms
If you need to later find the pay link you created, you can go back to the client workspace of the specific client you created it for, then locate it under “Pay Links.”
Delete a pay link in the mobile app
📣 Note
Deleting a pay link is permanent and can’t be undone.
Go to the client workspace of the specific client you want to remove the pay link from
Under “Pay Links,” select the three-dot icon > Delete > Delete link
Still have questions? Feel free to send us a message by clicking the Question Mark icon on any HoneyBook page. Our team is always happy to help!