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Create and share pay links in HoneyBook

Instantly request and receive payments with pay links. No full project setup—share through email, text, or messaging apps.

Pay links are a streamlined feature designed to help HoneyBook members request and receive payments quickly without the need to set up a full project. This feature is ideal for simple transactions, one-off services, or when a client prefers a straightforward payment process. A pay link can be generated on both HoneyBook's desktop site and mobile app and shared through email, text message, WhatsApp, or other messaging platforms.

It's important to note that pay links only work for the specific client the pay link was created for. A pay link can't be used for multiple clients.

📣 Note
ACH payments are not accepted through pay links. Pay links only accept credit or debit cards.

Learn more about what the different pay link statuses mean:

Status

Meaning

Active

The pay link is valid and awaiting client payment

Paid

The client has completed the payment

Expired

The 24-hour validity period has passed without payment

Refunded / Partially refunded

The transaction was refunded or partially refunded. Funds will be returned in 7–14 business days, the same as standard invoice refunds.

Create and share a pay link on the web

  1. Open your client contacts.

  2. Locate the client you want to request payment from and select their name.

  3. Click Payments.

  4. Click Create pay link in the Pay links section.

    • If you want to link the payment to a specific project, you can enable Connect this pay link to your client’s existing project and select the relevant project from the dropdown.

  5. Enter the amount and name for the pay link.

  6. Click Create pay link.

  7. Click Send via email or Copy link to share by text, WhatsApp, etc.

  8. If you need to later find the pay link you created, you can go back to the contact workspace of the specific client you created it for, then select Payments and find the "Pay links" section

Delete a pay link on the web

  1. Open your client contacts.

  2. Locate the client with the pay link request you want to delete.

  3. Click Payments.

  4. Scroll to the Pay links section.

  5. Click the ⋮ icon to the right of the Pay link.

  6. Click Delete, then Yes, delete.

📣 Note

Deleting a pay link is permanent and can’t be undone.

Create and share a pay link in the HoneyBook iOS app

  1. Open and login to your HoneyBook App.

  2. Click the + icon in the bottom-right corner.

  3. Click Pay link.

  4. Select the client, enter the amount, and name for the pay link.

    • If you want to link the payment to a specific project, you can enable Connect this pay link to your client’s existing project and select the relevant project from the dropdown.

  5. Click Create pay link.

  6. Click Send via email or Copy link to share by text, WhatsApp, etc.

  7. If you need to later find the pay link you created, you can go back to the contact workspace of the specific client you created it for, then select the Pay links tab

Delete a pay link in the HoneyBook iOS app

📣 Note

Deleting a pay link is permanent and can’t be undone.

  1. Open and login to your HoneyBook App.

  2. Click Tools in the bottom-right corner.

  3. Click Contacts.

  4. Select the contact you’ve shared a pay link with that you’d like to delete.

  5. Click Pay links.

  6. Click the ⋮ icon to the right of the Pay link.

  7. Click Delete, then Delete link.

Still have questions? Feel free to send us a message by clicking the Question Mark icon on any HoneyBook page. Our team is always happy to help!

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