Whether you have a question, need troubleshooting help, or want guidance using HoneyBook features, we're here to help. You can connect with us through chat, email, or our 24/7 Support bot for fast answers—so you can get back to managing your business.
✏️ Note
If your client is experiencing any issues with their transactions or account, we recommend reaching out to support on their behalf, as we’re only able to share detailed account and transaction information directly with our members.
Chat with HoneyBook Support
Our human Support team is available 7 days a week by live chat.
Support hours
Monday–Friday: 4:00 am–8:00 pm PT
Saturday–Sunday: 8:00 am–5:00 pm PT
Email HoneyBook Support
Prefer email? Send a message to [email protected] and include as much detail as possible about your question or issue.
Use the HoneyBook Support bot (available 24/7)
For quick answers anytime, chat with our HoneyBook Support bot.
The bot can instantly help you find articles, troubleshoot issues, or guide you to the right resource—no wait time required.
Still have questions? Feel free to send us a message by clicking the Question Mark icon on any HoneyBook page. Our team is always happy to help!