Whether you have a question, need troubleshooting help, or want guidance using HoneyBook features, our Support team is here to help. You can connect with us directly through chat, email, or our 24/7 Support bot for fast answers—so you can get back to managing your business.
Chat with HoneyBook Support
Our human Support team is available 7 days a week by live chat.
Select the Question Mark icon on any HoneyBook page
Select Message us > Send us a message
To connect with a person, enter “Talk to a person”
Support hours
Monday–Friday: 4:00 am–8:00 pm PT
Saturday–Sunday: 8:00 am–5:00 pm PT
Email HoneyBook Support
Prefer email? Send a message to [email protected] and include as much detail as possible about your question or issue. Our Support team will respond within business hours.
Use the HoneyBook Support bot (available 24/7)
For quick answers anytime, use our HoneyBook Support bot:
Select the Question Mark icon on any HoneyBook page
The bot can instantly help you find articles, troubleshoot issues, or guide you to the right resource—no wait time required
Still have questions? Feel free to send us a message by clicking the Question Mark icon on any HoneyBook page. Our team is always happy to help!