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How contact forms are different from lead forms and smart files
How contact forms are different from lead forms and smart files

Get a good understanding of the differences in the functionality between contact forms, lead forms, and smart files.

Updated over a month ago

When you're deciding whether you should use a contact form, a lead form, or a smart file to accomplish a task, you should know what each product can do. Here's a breakdown of the different types and their functionalities:

Functionality

Lead forms

Contact forms

Smart files

Capture and qualify new leads

Yes

Yes

No

Allow clients to select services

Yes

No

Yes

Allow clients to book and pay for services instantly

Yes

No

Yes

Allow clients to schedule sessions, consultations, or meetings

Yes

No

Yes

Share with anyone via public link (aka no contact info or pre-established project required)

Yes

Yes

No

Connect to automations

Yes

Yes

Yes

Embed on a website

Yes

Yes

No

Ultimately, you should find yourself using lead forms to capture leads and spark relationships with prospects, then smart files to win clients and close projects. Contact forms are simpler to use, but have limited functionality that may be lacking key features you'll want (like service selection or scheduling).

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