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Navigating the Finance Overview page

Discover the features of HoneyBook's Finance Overview page to keep your business finances organized and up-to-date

Updated today

The Finance Overview page is your central hub for tracking project payments, monitoring spending, and viewing external bank balances. By consolidating your data, you gain a clearer picture of your business’s financial health in one place.

📣 Note

This page is only intended to inform you of your finances and isn't financial advice. Consider consulting with your financial advisor before making any decisions with your business’ finances.


Go to Finance Overview page

To access your dashboard, select Finance > Overview from the main navigation menu.

The Payments Graph

This section visualizes all payments processed through HoneyBook, categorized into three statuses:

  • Paid: Completed transactions.

  • Overdue: Payments past their due date (includes both booked and unbooked files).

  • Upcoming: Future payments scheduled in your active files.

📚 Tip

All non-upcoming payments, regardless of whether they came from booked files (files with a signed contract or invoice with at least one completed payment) will appear here. If a file has an overdue payment but isn’t from a booked file, that payment can also appear here.

Interactive Features:

  • Monthly Breakdown: Hover over any bar in the graph to see specific totals for that month.

  • Time Filters: Adjust the view to specific time frames (e.g., Year to Date, Last 12 Months).

  • Detailed View: Select View payments to go to the "Payments" page. Each payment category has the following statuses for payments:

Category

Statuses

Paid

  • Deposited

  • Dispute won

  • Refund error

Overdue

  • Upcoming

  • Unpaid

  • Due

  • Overdue

  • Declined

  • Payment failed

Upcoming

  • Upcoming

  • Unpaid

  • Due

  • Viewed

  • Charged

  • Processing

  • Processed

  • Pending

  • Pending confirmation

  • Bank approved

  • Under review

  • Declined

  • Payment failed

📣 Note

When a payment is received, it may take up to one hour for the amount to reflect in the graphs on Finance Overview page. If you don't see the update immediately, check back shortly.


Managing the Financial Tracker

The Financial tracker allows you to aggregate balances from external bank accounts and credit cards using Plaid, a secure third-party vendor.

Linking External Accounts

Linking your accounts gives you a real-time snapshot of your available cash and expenses without leaving HoneyBook.

  1. In the Financial tracker section, select + Link account.

  2. Follow the prompts to connect via Plaid. HoneyBook does not store your login credentials.

  3. Once connected, balances for all accounts under that institution will appear.

Customizing and Maintaining Connections

  • Rename: Give accounts nicknames (e.g., "Business Savings") by selecting the triple-dot icon > Rename.

  • Reconnect: If a connection is interrupted, hover over the account and select Reconnect to re-authenticate.

  • Delete: To remove an account from your dashboard, select the triple-dot icon > Delete.

Learn more about linking external bank accounts and cards to HoneyBook.


Security

HoneyBook utilizes Plaid’s end-to-end data encryption to ensure your information remains secure. If you encounter error messages during the linking process, please visit the Plaid Help Center for troubleshooting.


Still have questions? Feel free to send us a message by clicking the Question Mark icon on any HoneyBook page. Our team is always happy to help!