Have digital products or services that you offer? These might look like:
You can add these products to your lead forms as a special type of service item: digital products. When you toggle the digital products option ON and add the URL, clients can get access as soon as they pay.
Add a digital product to a lead form
To add a digital product to a lead form:
1. From any page, navigate to Tools > Lead Forms.
2. Find and open an existing lead form, or click Create New to start from scratch.
3. From the lead form, either locate your existing digital product, or add a new services block by clicking the large plus (+) sign > Services.
If you’re adding a new services block, either select a template to reuse its existing services block, or click + Start from blank.
4. If needed, type to add the name, description, and price of your digital product.
5. Click the outline of the service item to open the service item settings sidebar.
6. Toggle Add a digital product link ON, then enter the URL for the digital product.
Client experience with digital products
Once a lead submits your form, they’ll be brought to a confirmation page. From this page, they’ll be able to open and download, and copy the link to, any digital products that they paid for.
The lead will also receive an email confirmation where they can access the digital product link(s).
Digital products FAQ
Can I offer free digital products in my lead forms?
Free digital products are not currently supported in lead forms. However, the price of a digital product can be set to $0. Leads will still need to enter payment information and click to pay, but they will not be charged for the $0 item.
I’m having trouble setting the quantity and unit for digital products—why?
To make the form creation process as simple as possible, the quantity and unit for digital product service items cannot be adjusted. Digital assets are standalone items—so these fields don’t need to be adjusted!
Can I upload PDFs or other file types as my digital products?
At this time, digital products must be added with a URL. Uploading PDFs or other file types to your lead forms is not currently supported. We recommend uploading your file to Dropbox, Google Drive, or another hosting service; and then linking directly to the hosted file URL.
Can I set the service selection setting to view only for digital products?
Service selection is required for services blocks with digital products—you cannot set the service selection setting to view only.
Why is an invoice automatically added when I add a digital product?
When you add a digital product to a lead form, an invoice is automatically, too. This is in place to ensure a smooth experience for leads, so they can purchase the product(s) instantly!
Still have questions? Feel free to send us a message by clicking the Question Mark icon on any HoneyBook page. Our team is always happy to help!