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How to reschedule a project
How to reschedule a project

What to do when a client reschedules

Updated over 5 months ago

If you or your client need to reschedule a project, you can adjust the dates directly in HoneyBook.

  1. Find the project you'd like to reschedule. You can either:

    • Search for a specific project via the search icon to the top left of your screen

    • Click the Projects tab to review your full list of projects

  2. Once you locate the project, start the reschedule process by finding the reschedule project option

    • From the project pipeline, click the 3-dot icon by the project you'd like to reschedule > Reschedule project

    • From within a project workspace, click the 3-dot icon in the Only visible to you section > Reschedule Project

  3. The reschedule flow will walk you through the relevant elements of the project that need an update

    1. Begin by selecting a new project date

    2. Click Next

    3. Depending on actions you've previously taken in the project, you may be prompted to complete a few different steps

  4. Choose if you'd like to send an email to alert your client to the changes

Once you've completed all the prompted steps, your project will be rescheduled and the new date will be saved.

Still have questions? Feel free to send us a message by clicking the Question Mark icon on any HoneyBook page. Our team is always happy to help!

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