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How to cancel your HoneyBook account
How to cancel your HoneyBook account
What to do if you need to deactivate your HoneyBook membership
Marika Tabilio avatar
Written by Marika Tabilio
Updated over a week ago

We're sorry to see you go, but we understand that not every platform is quite right for every business. You can find instructions for cancelling your paid HoneyBook account below.

PLEASE NOTE: If you purchased membership from the iOS mobile app, your subscription is managed by Apple and you’ll need to change or cancel it via Apple’s App Store.

If you're still on a free trial and you're not interested in proceeding, not to worry—you can simply let your trial run out, and you will not be charged. If you have any questions, please reach out to our Support team by clicking the Question Mark icon on any HoneyBook page.

  • HoneyBook Tip: Need to just check on (or change) your current subscription plan? You can do that through the Membership tab too!

To cancel your paid HoneyBook account:

1.  From any page, click your profile photo in the top right corner of your screen. 

2.  Select Company Settings from the menu.

3.  Select the Membership tab.

4.  Click Cancel Plan.

5.  Follow the on-screen prompts to complete your cancellation.

Thank you for giving HoneyBook a try!

At the end of your billing cycle, your subscription will be cancelled and you will no longer be charged a membership fee. You'll still have access to all existing projects and information, but you will no longer be able to create new files or projects, or send messages.

PLEASE NOTE: If you no longer want your existing clients in HoneyBook to receive payment reminders for any outstanding payments, please ensure you archive those specific projects. Projects will NOT be automatically archived for you upon cancellation. 

Want to learn more?

Still have questions? Feel free to send us a message by clicking the Question Mark icon on any HoneyBook page. Our team is always happy to help!

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