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Payments and Bank Info

  • HoneyBook Payments - FAQ

    Just getting started or have questions about processing payments on HoneyBook? No problem. Check out these hel...

    May 18, 2017 05:09PM PDT
  • How long does it take to receive payments?

    Congratulations, you've received your first payment! Credit card payments usually take 2-3 business days to r...

    Jul 28, 2017 03:44PM PDT
  • Getting paid through HoneyBook

    When a client pays you through HoneyBook, we'll automatically send payments to the bank account that you set u...

    Sep 16, 2017 02:44PM PDT
  • Connecting your bank account to HoneyBook

    It's important to connect your bank account to HoneyBook so we can transfer your client's payments to you. T...

    Jul 28, 2017 02:00PM PDT
  • I've been receiving payments regularly and now I am being asked t...

    If you've been receiving payments on a regular basis and don't see the payment in your bank account after 3 bu...

    Aug 22, 2016 02:39PM PDT
  • I don’t see the payment in my bank account yet. What should I do?

    If you have received an online payment in your HoneyBook account, but have yet to receive it in your bank acco...

    Jul 07, 2017 04:35PM PDT
  • How do I issue a refund to my client?

    Avoid scams and credit card fraud by processing all payments and refunds through HoneyBook. Refunds are as mu...

    Jun 08, 2017 10:35AM PDT
  • A client paid me outside of HoneyBook. How do I record that?

    HoneyBook makes it easy to manually mark a payment as "Paid" inside any Proposal or Invoice file. All manual p...

    May 09, 2017 07:00AM PDT
  • How often are payment reminders sent to my client?

    Payment reminders are sent up to 3 times: Seven days before a payment is due The day the payment is du...

    Jul 07, 2017 11:50AM PDT
  • How do I send a payment reminder?

    HoneyBook will automatically send payment reminders to your clients up to 3 times: Seven days before a p...

    Aug 09, 2017 01:53PM PDT

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