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Client Experience

  • My client is having trouble submitting a payment, what should I do?

    If a client reaches out to you because they are having difficulty submitting a payment in HoneyBook, below are...

    Dec 15, 2017 11:14AM PST
  • My client can't sign their agreement, what should I do?

    If your client has reached out to you because they can't sign their agreement, there are a few reasons why the...

    Dec 15, 2017 11:16AM PST
  • What does my client see when they pay?

    When a client submits a payment to you in HoneyBook they will have the option to pay you by credit card or ban...

    Jan 05, 2018 04:17PM PST
  • My client is receiving an error when trying to access their file

    Is your client receiving an error letting them know that their link was meant for someone else? If...

    Jan 23, 2018 08:23PM PST

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