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What does my client see when they pay?

Last Updated: Jan 05, 2018 04:17PM PST
When a client submits a payment to you in HoneyBook they will have the option to pay you by credit card or bank transfer. In case your clients have questions about submitting a payment online we have put together some information below to share the client's side.

First Payments


On the payment page, your client will be able to enter their credit card information or pay by bank transfer.


Before clicking the Pay button they will enter the following information for credit card payments:


  • Full name on card
  • Card number, expiration, and security code
  • Once they enter the above fields, a field to enter billing address will pop up.
Now the client has the option to click Pay. If they're making future payments and want to automate this, they can sign up for Auto Pay at this time. 

Second & Additional Payments

When a client is ready to submit their next payment to you they can do the following:


  • Reuse the credit card that they used when submitting their first payment to you
  • Add a new payment method by clicking the ‘+’ button
  • Click Edit to remove the first payment method
  • Click Pay to submit their payment
*Pro Tip: Clients should ALWAYS check the credit card that is listed for a payment to be sure this is the card that they want to use for their payment. Once the client clicks on the Pay button on this page their card will be charged.



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