Whether you’re booking your first client or you're joining HoneyBook hundreds of clients deep, we aim to make it easy to get those connections imported and recorded in HoneyBook.
There are several ways to add your clients to HoneyBook. You can add them in the process of creating a new Project; add them individually to your contact list; or add them all at once, using a CSV import. We've detailed the steps for each method below!
Once your contacts have been added, you can always access your full contact list under the Clients tab.
To add an individual client and create a Project:
1. From your HoneyBook dashboard, click the + New button.
2. Select New Client.
3. Enter the client's name and contact information.
4. Click Add.
You've now created both a client and a Project, and you'll be taken right to the Project's workspace. You can proceed as though you'd just added a Project by updating the Project details and sending out files.
HoneyBook Tip: If you reverse this process and add your Project first, any participants that you add to the Project will also be added as contacts.
To add an individual client or contact without creating a Project:
2. If you're adding clients who are not currently HoneyBook members (as other creatives/business owners might be), make sure you're in the Clients section.
3. Click Add New Client.
4. Enter the client's name and contact information.
5. Click Add.
To add multiple clients or contacts at once:
1. Download our CSV template and make sure that your existing contact list follows this format exactly. Since we can only import certain details and it’s important to us that we import your client information correctly, using our template is required. The details our CSV supports are:
- Email Address (required)
- First name
- Last name
- Phone number
HoneyBook Tip: Other than the email address, it's okay to leave fields blank if you don't yet have that information for the client.
2. Head to the Clients tab of your Clients section, per the steps above.
3. Click Upload CSV.
4. Click Choose File and select your properly formatted contact list.
The upload should begin automatically. How long it takes to complete can vary based on a number of factors, including how many clients are in your list. Since it could possibly take some time to finish, feel free to keep taking care of business in HoneyBook and we will notify you when it has completed.
Can't find a contact you uploaded?
If you can't locate a client after searching their name or phone number, be sure to search using their email address to ensure their other contact details are correct.
It's also important to note that if an email from the CSV upload matches an email that you or another HoneyBook user has added into HoneyBook, but the surrounding information (i.e. name) is different, our upload will skip over and not replace that entry.
Want to learn more?
- Exporting your clients & contacts from HoneyBook
- Adding a Project to HoneyBook
- Can I sync my Google contacts?
- Creating and sending Invoices, Contracts, and more
Still have questions? Feel free to send us a message by clicking the Question Mark icon on any HoneyBook page. Our team is always happy to help!